FREQUENTLY ASKED QUESTIONS
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Why choose 612 Network?
We’ve been doing this for over 25 years, and we still put people first. We care deeply about doing great work, building lasting partnerships, and helping your business grow.
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What services do you offer?
We provide Managed IT Services, Cloud Solutions, Cybersecurity Protection, and IT Consulting all designed to support growing businesses and simplify technology.
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What size businesses do you typically work with?
We specialize in working with small to mid-sized businesses, typically with 10–50 employees but we’re happy to help companies outside that range too.
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Do you only work with Minnesota businesses?
Nope! While we’re proudly based in Minnesota, we support clients all across the U.S. with remote services and flexible support options.
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Do you support both in-office and remote teams?
Yes! We help businesses stay connected and secure no matter where your team works; in the office, at home, or on the go.
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Can I choose only the services I need?
Absolutely. We offer flexible options based on your needs whether it’s full IT management or support for a specific area like cloud or cybersecurity.
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How hard is it to switch from our current IT provider?
Not hard at all! We handle the transition for you. From gathering documentation to setting up secure access, we make the switch smooth and stress-free.
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What if our current provider isn’t helpful during the transition?
We’ve handled this before. We’ll guide you through the process and help recover as much as possible — while building the foundation for better service going forward.
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Can you work with the systems we already use?
Yes. We’re experienced with a wide range of platforms and tools and can work with what you have while helping you plan for what’s next.
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How do you protect our business from cyber threats?
We use a layered approach: 24/7 threat detection, endpoint protection, secure cloud access, firewall management, employee training, and more all tailored to your risk level.
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Do you offer cybersecurity training for our employees?
Yes, we offer user awareness training to help your team recognize phishing, scams, and risky behavior before it becomes a problem.
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Can you help us with compliance needs?
We can help you navigate compliance, identify risks, and apply the right protections whether you're handling sensitive data or working in a regulated industry.
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Can you help us migrate to Microsoft 365 or Google Workspace?
Yes! We handle setup, migration, and ongoing support for Microsoft 365 and Google Workspace so your team can collaborate securely and efficiently.
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What happens to our data during a migration?
Your data is backed up and transferred securely, with minimal disruption to your team. We walk you through each step and keep you in the loop.
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Do you offer cloud backup and disaster recovery?
We do. We can implement automated cloud backups and fast recovery options to protect your data and your peace of mind.
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Can you help us plan for the future?
Yes! We provide IT consulting to help with growth planning, budgeting, and technology roadmaps tailored to your business goals.